Privacy Policy

Information We Collect

Account Information

When you create an account, we collect your name, email address, church name, and billing information. This information is necessary to provide our services and process payments.

Sermon Content

We process and store your sermon content (videos, audio, PDFs, text) to provide AI-powered Q&A services. This content remains private to your church and is never shared with other users or third parties. Content processing may involve third-party AI services for transcription and analysis.

Usage Data and Analytics

We collect detailed analytics on how your congregation uses Kodesiq, including:

• Questions asked and response accuracy
• Engagement metrics and topic analysis
• Performance data (response times, system metrics)
• Device information and browser details
• Session duration and interaction patterns

This data helps us improve our service and is aggregated for analysis.

Technical Information

We automatically collect technical information including IP addresses, browser type, device information, and website usage patterns through cookies and similar technologies. We also store session data locally in your browser to maintain your preferences and chat history.

Third-Party Service Processing

To provide our services, we work with trusted third-party providers who may process your data on our behalf:

• AI services for content transcription and analysis
• Email service providers for notifications and communications
• Payment processors for billing and subscription management
• Analytics services for website performance monitoring
• Cloud hosting providers for secure data storage

These providers are bound by strict confidentiality agreements and only process data as necessary to provide their specific services.

How We Use Your Information

• Provide and maintain our AI Q&A services
• Process payments and manage your subscription
• Send important service updates and notifications
• Improve our AI models and service quality
• Provide customer support
• Comply with legal obligations

Data Security

We implement robust security measures to protect your data:

• Secure HTTPS encryption for all data transmission
• Encrypted storage of all sermon content and personal data
• Row-level security policies to isolate church data
• Regular security monitoring and updates
• Secure authentication and session management
• Limited access controls for our staff
• Automated backup and disaster recovery procedures

We work with enterprise-grade cloud providers that maintain industry certifications and compliance standards to ensure your data is protected.

Data Sharing

We do not sell, rent, or share your personal information or sermon content with third parties, except in the following limited circumstances:

• With your explicit consent
• To comply with legal requirements or court orders
• With trusted service providers who help us operate our platform (under strict confidentiality agreements)
• In the event of a business transfer (with advance notice to users)

Your Rights

You have the right to:

• Access your personal data and sermon content
• Correct inaccurate information
• Delete your account and all associated data
• Export your sermon content
• Opt out of non-essential communications
• Request information about how your data is processed

Cookies and Tracking

We use cookies and similar technologies to provide and improve our services:

• Essential Cookies: Required for authentication and core functionality
• Analytics Cookies: Help us understand how you use our service
• Performance Cookies: Monitor website speed and performance
• Local Storage: Store your preferences and session data in your browser

You can control cookies through your browser settings, though disabling essential cookies may affect the functionality of our service.

Data Retention

We retain different types of data for varying periods based on their purpose:

• Account Data: Retained while your account is active
• Sermon Content: Retained until you delete it or close your account
• Usage Analytics: Aggregated data retained for service improvement
• Billing Records: Retained as required by law and accounting standards
• Support Communications: Retained for customer service purposes

When you delete your account, we permanently delete all your sermon content and personal information within 30 days. Some anonymized analytics data may be retained for service improvement purposes.

Communications

We may send you various types of communications:

• Service Communications: Essential updates about your account and service
• Billing Notifications: Payment confirmations, invoices, and billing alerts
• Usage Reports: Weekly summaries of your church's Kodesiq activity
• Product Updates: Information about new features and improvements

Some communications (like billing notifications and usage reports) are essential for service operation and cannot be disabled. You can opt out of non-essential communications through your account settings.

Children's Privacy

Kodesiq is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it immediately.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by email and by posting the updated policy on our website. Your continued use of Kodesiq after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at: